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Great Leaders Know How People Need to Hear a Message

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Frustrated over his team’s failure to complete an assignment, Pat the CEO called a “special” meeting with his direct reports. He sent one email announcing nothing but the date, time, and venue. Because the meeting was not at their regular Monday morning time as expected, you can imagine the stories/gossip that ensued.

What precipitated this […]

Great Leaders are Interested in Their People’s Success

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Twelve vice presidents are seated at a large rectangular table, looking at each other and wondering what to do. Their company’s latest software release went out with bugs and frantic clients are calling to demand immediate fixes.

Until four months ago, their company was actually three separate organizations that were acquired to combine expertise and […]

Narrow the Generation Gap to Create Greater Profitability

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Pat is 27. He has worked in his present job for just 1-1/2 years. One day Pat meets with his boss, the VP of Marketing, in his boss’s office. Pat begins to discuss ideas he has for creating greater awareness of the company on the Internet, specifically through a social media campaign on Facebook, […]

Stop Hiring and Hoping

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I could see angst in the hiring executive’s facial expressions; Pat’s body language spoke volumes. The organization had not taken it’s time and Chris had been hired for a key position out of desperation. Pat held back obvious anger for 90 minutes as our conversation focused on Chris’s poor performance.

“I have to do everything […]

Business As Usual

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Welcome to PMA!

I intend to provide a fresh frame of reference for business owners, leaders, and employees: business as usual will no longer cut it if your desired strategic outcome is greater profitability and/or personal fulfillment. Given how drastically business environments change, this should not be shocking news to anyone, business as usual just […]